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Legal
Last updated: June 2026
This Privacy Policy explains how AuroNex Wears collects, uses, and protects your personal information when you use our website and services.
When you create an account or place an order on AuroNex Wears, we collect information such as your name, email address, phone number, delivery address, and order history. We also collect payment verification details (such as payment screenshots) when you use eSewa, Khalti, or bank transfer to pay for orders.
We use your information to process and deliver your orders, communicate order updates via email, manage your account and AuroPoints balance, respond to customer support requests, and improve our products and services. We do not sell your personal information to third parties.
AuroNex Wears does not store your card or banking credentials. Payments made via eSewa, Khalti, or bank transfer are verified manually using payment screenshots you upload. For Cash on Delivery (COD) orders, no online payment information is collected.
Your delivery address and phone number are shared with our delivery partner, Nepal Can Move, solely for the purpose of delivering your order. This information is not used for any other purpose by our delivery partner.
We use cookies and local storage to keep you logged in, remember items in your cart and wishlist, and improve site performance. See our Cookie Policy for more details.
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
You may access, update, or request deletion of your personal information at any time by contacting us. You can update your profile details directly from your account page.
By creating an account, you agree to receive order-related emails (confirmations, status updates, etc.). You may unsubscribe from promotional emails (new arrivals, offers) at any time, but transactional emails related to your orders cannot be disabled.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
If you have any questions about this Privacy Policy, please contact us via WhatsApp at +977 9712067187, Instagram @auronexwears, or email at support.auronexwears@gmail.com.